BT Customer Service Phone Number

To Contact BT Use This Contact Number – 0800 100 400

BT has roots that date back to the mid 1940’s. They descended from the first ever telecommunication company nationally. It took only a decade for them to advance so much that rather than people having to wait days or more to get in contact and receive a reply, they were now able to do so in minutes. They now serve the UK and over 170 other Countries in the world too! They now not only deal with telecommunications via a fixed line. They also have a mobile, television and IT services. In addition to all of this they also have many products that relate to their services such as telephones.

BT Customer service number

BT Customer Service Phone Number – 0800 100 400

Cancelling or starting up a service with BT

If you have reached the end of your contract and want to cancel your service, or have seen a service that you would like to add to your package you can ring 0800 100 400.

From time to time there are special offers on the services so if you have seen one make sure you tell the phone operative that this is the reason you are calling. If there is anything that you do not understand about a service the staff will be happy to take you through your options and explain how everything works. In most cases you will need to give notice or pay the remainder of your bill before you can cancel the service.

Bill Payment Over The Phone

There are many ways that you can pay your bill with BT. You can pay online on their website, by post or authorised payment outlet when you receive your bill or by telephone. To pay by phone you will need to ring 0800 44 33 11. You can use this number around the clock as it is automated, which makes it easier for those who are not available during usual working hours.

Something’s not working, who do I call?

Although BT tries their best to ensure that the services they provide are not interrupted there are certain conditions that mean the phone, internet or other services are not consistent. If this happens you will need to get in touch to notify BT of the difficulties. When you are put through, if there are any problems in the area such as bad weather conditions or broken lines then there will be an automated message informing you of this and how long it will take to resolve.

To report something that is not working you need to ring customer services on 0800 800 151.

BT Customer Service Phone Number

QR code Contact number for BT- Scan Here!

Making a Complaint, Who do I contact?

If you are not happy with any aspect of the service you have received your next step should be to get in touch. If BT has made a mistake in any way the only way it can be resolved is to inform them. They will deal with the complaint as soon as possible and use it positively to ensure the same problem does not arise again.

To make a complaint and speak to a dedicated member of staff ring customer service 0800 800 150.