Next Customer Service Number

All about Next and how to get in contact

Next online is a service that caters for men, women and children’s clothing. They also have a range of home ware, beauty, furniture, electrical items big and small and they even have a flower service! You can order all of the items they have in their high street stores and more, and then get them delivered to your home address, neighbours, friends, family or workplace for your convenience.

To find out more about the service they offer ring the Next Customer Service Number on 0844 844 8000.

Next Customer Service Number

Next Contact Number Number – 0843 506 8860

Placing an order

Once you have found an item or items that you wish to order you can place your order online or phone through with the items individual number.

The Next customer service staff will be happy to take your call on 0844 844 8000.

Cancelling an Order

If you have placed an order in error or wish to cancel it before it leaves the depot you can do so online. Alternatively you can phone customer services and cancel but you must have your account details available so that they can verify your identity and ensure they are only making amendments to the account the customer or named person on the account has authorised.

To cancel call 0844 844 8000.

Can I change my Password?

If you fancy a change or feel your password security may have been compromised you can change your password online. Just go to the sign in details, use your current password to sign and then enter and confirm the password you wish your current password to be changed to.

If you have any problems using this service please speak to a member of Next Customer Service by phoning 0844 844 8000.

My Item is Faulty

If you have bought an item that seemed fine at the time, but seems to now have a fault such as a broken zipper or loose thread after only a couple of wears you have the right to return it. The same goes for any electrical items that worked initially but seem to have gone wrong in very little time. You should first ring to get a returns label on 0844 844 8000. Explain what has gone wrong to the operator and you will be able to send the item back free of charge for an alternative, refund or credit on your account to choose something else.

Clothing and Fashion Accessories /Textiles/Household Accessories

Next Customer Service Number QR code

QR code for Next Contact Helpline – Scan Here!

Most items are covered by a 1 year guarantee (unless extended at the time of purchase). We can arrange a collection of the item for you or alternatively you will be able to return the item into a Next store. If the item is still required, it can be re-ordered for you with free delivery, providing it is still available.