Royal Mail Customer Service Helpline

Royal Mail helpline – 08457 740 740

The Royal Mail can trace its origins back to the 16th century, when King Henry VIII put the “Master of the Posts” into business. Since then, this business has gone on to establish depots throughout the United Kingdom and it is currently the primary option that people pick when it comes to making a delivery, whether this entails a letter or a package.

Royal Mail Customer Service Helpline

Royal Mail Customer Service Helpline Number

Mail Delivery Options

When mailing letters or parcels via Royal Mail, customers have the following options to pick from;

  • 1st Class Mail
  • 2nd Class Mail
  • Guaranteed Mail
  • Confirmed Mail

It is a good idea to get to know your options, as well as weigh the pros and cons of each before choosing one that suits your needs best.

Special Services Contact Number

Royal Mail offers special services that include HM Forces Mail, Articles for the Blind and Postbus. For more information on these services, call 08457 740 740.

Branch Locators

There are Royal Mail depots based throughout the country. In order to find out about a depot closest to you, you can choose to make use of the online tools that are located at this address,, or opt to contact the call center directly and inquire through them on 08457 740 740.


The cost of delivering a parcel will depend on a few factors;

  • The method of delivery
  • The size and weight of the package
  • The destination

In order to get an accurate quote, individuals should contact the Royal Mail customer helpline directly on 08457 740 740 or visit a local branch. You also have the option of obtaining an instant quote by turning to the website and utilizing the mailing tools which have been published here for that reason. Information about the mailing tools can be located at

Tips For Sending And Receiving Mail

When sending mail via Royal Mail, it is important to keep a few tips in mind to ensure that you make the most of this service. When sending mail, for instance, always write the send address very clearly, and include a return address on the back. Always make use of a specialized sending service when mailing anything of value, such as the Royal Mail Special Delivery Guaranteed.

When receiving goods, make sure that you do not purchase anything prohibited. For more information and tips on sending and receiving goods, visit the website, or contact their call center on 08457 740 740.

Making a Complaint with Royal Mail

Royal Mail Customer Service Helpline QR code

Scan here for the Royal Mail Customer Service Helpline Number

You can make a complaint about the Royal Mail service by visiting the website, contacting them directly on 08457 740 740 or writing to them. It can take up to 30 days for the Royal Mail to respond, and international complaints could take a bit longer. Customer should make sure that they follow the procedures that have been put in place to deal with complaints so that they are dealt with as quickly and efficiently as possible.

For more information on the services provided by Royal Mail, contact them directly on 08457 740 740.